See my resume, below
I first stumbled upon the wonders of coding through the fascinating world of Minecraft mods. Yes, you read it right – my curiosity sparked when I discovered the thrill of tweaking and bending the rules of the pixelated Minecraft universe.
As a teenager, I delved into the world of cryptocurrency, enthralled by the idea that I can make a computer work for me.
My curiosity ignited a passion for technology and a drive to understand how things work. What once started in pixelated landscape has evolved into a rewarding professional journey where I find joy in solving problems and learning new things.
If you're curious about my professional journey, feel free to connect with me on LinkedIn
To explore some of my coding endeavors, see my GitHub profile
Experience
Sitecore / Gatineau, Quebec
Senior Software Engineer
Sep 2021 - Present
- Providing technical support for enterprise-level applications typically leveraging C#/.NET/SQL Server, on varying deployment environments, including on-premises, Azure Web Apps, and Azure Kubernetes Services. Troubleshooting and providing immediate solutions to issues across the full stack to ensure optimal performance, reliability, and user experience.
- Participate in Follow the Sun support shifts ensuring 24x7x365 availability where immediate emergency technical support is required.
- Work closely with development team and product management to ensure unity between product development and support
- Development of Sitecore patches and hotfixes.
- Translate support issues into understandable product defects and subsequently report said defects to the product build team.
- Providing C#, ASP.NET and Sandbox training for new recruits and conducting examinations to assess their knowledge.
- Improve internal and external knowledge through writing articles and creating practical educational tasks.